Frequently Asked Questions

You Have Questions. We Have Answers.

Below, you will find answers to the most commonly asked questions when it comes to the Pennsylvania Parks Fund. If you have a question not listed below, be sure to contact us.

 

APPLY FOR GRANT
MEMBERSHIP
SPONSORSHIP
TICKETS AT WORK
DISCOUNTED MAGAZINES
DISCOUNTED MERCH

 

APPLY FOR GRANT

What type of parks qualify?

All public parks in Pennsylvania. They include all national, state, county, city, boro and township parks. And remember, all national and state forest qualify too.

What is the process of applying?

Go to our website, click on the "Apply For Grant" link, fill out the required info and wait for a reply from us. Its that easy. Keep in mind, right now we are only fulfilling grants for emergencies. We will begin reviewing and approving grant request for all parks and forest starting March 1, 2021. Since we are a brand new organization, we need a period of time to build a fund so we can begin funding requests.

Is there any book work needed while using the grant money?

We would appreciate images of the work accomplished. Before and after photos would be great. We will be adding a feature to our site in the spring that will allow parks to upload work they did using PPF grant money.

How long will it take to receive grant money?

Funding is provided to parks from May to August of each year. We will not be funding parks until May 3, 2021. We will begin reviewing and approving funding requests on March 1, 2021.

What can grants be used to fund?

Anything that improves and restores our parks and forest.

How does PPF receive money to give as grants?

Through our membership program. Individuals, families, businesses and nonprofits enroll as a member. Their dues is what is used to fund our grant  program.

I have more questions. Who do I contact?

Not a problem. Email our executive director, Justin Spencer at jspencer@pennsylvaniaparks.org.

 

MEMBERSHIP

I would like to become a member. How do I become one?

Welcome aboard! We will be proud to have you as a member. On our homepage, click on Become A Member. There, you will select the frequency and amount you would like to donate. You can become an annual, monthly or one time member. Then you will enter your member information, then your billing information and submit your membership. Its a very easy and quick process. Thank you in advance!

How much of my membership dues is tax deductible?

Memberships range from $50 to $5000 for one time or annual memberships and $10 to $250 for monthly memberships. For annual or one time memberships, your membership is fully tax deductible minus $40, the cost of your benefits. For monthly memberships, your membership is fully tax deductible minus $40, the cost of your member benefits. After you make your donation, you will receive your receipt via email. Keep this as proof of payment. Each January, we will send you a summary from the previous year which will list how much you donated, the cost of any goods received (free gifts included with membership) and your total tax deductible. Keep this for tax purposes.

I want to become a member, but I don't want any benefits. Can I refuse benefits?

Through the system you cant however if you email us within 24 hours, we can cancel your benefits. The email must be sent to us within 24 hours though. The system works pretty quickly. We suggest wearing the shirt and using the coffee mug. This is great way to bring exposure to our cause.

What will appear on my credit card statement?

Our fiscal sponsor is Social Good Fund. Because they retain all of our membership dues until we distribute grants to the parks, their name will be on your statement. It is through their tax exempt status we are able to offer tax deductions to our members. You will see something similar to FC*SocialGood on your statement. (FC stands for FlipCause which is our membership processing platform and of course SocialGood is our fiscal sponsor.)

Do you offer monthly billing?

Yes, sure do.

Can I join over the phone?

At the moment no. However this feature is coming in September or October 2020. You will be able to call 24x7x365. You will be able to donate, cancel recurring donations, change amount, etc. 

What happens if my payment source fails?

Multiple attempts will be made to charge your account up to three additional times. This will be spread out over a week. After that, your membership will be canceled. You will receive a email from us letting you know your payment failed. Often times, its due to expiration or your low on funds in that account. 

I need to update my payment method, how do I do that?

Everytime a donation (membership) is processed, you will receive a confirmation email. This email contains a link that is for your donation. It allows you to update billing info, change amount, change frequency and cancel future donations. If you no longer have this email, we can send you another link. Send us a message on the contact us form. Provide as much info as possible so we can easily locate your account.

I am a business and would like to enroll employees. How would I go about doing that?

Great to hear! Please contact our executive director at jspencer@pennsylvaniaparks.org. He usually replies within a few hours during regular business hours. He can help you make that possible.

I don't live in PA. Can I still support this cause?

Absolutely! We appreciate your support. Thank You!

How do I cancel monthly giving?

We are sorry to see you go but we do understand that sometimes this happens. Hopefully your unfortunate circumstances improve quickly. Everytime a donation (membership) is processed, you will receive a confirmation email. This email contains a link that is for your donation. It allows you to update billing info, change amount, change frequency and cancel future donations. If you no longer have this email, we can send you another link. Send us a message on the contact us form. Provide as much info as possible so we can easily locate your account.

I have further questions. Who do I contact?

You can contact support@pennsylvaniaparks.org. Our membership department can assist you with any further questions.

 

SPONSORSHIP

What exactly is included in member benefits?

All memberships receive the following benefits:

  • Annual Calendar
  • Entertainment Discounts
  • Donor Dollars
  • Coffee Mug and T-Shirt
I made an annual or one time membership donation. When will my gifts arrive?

As a member, your annual calendar will arrive December of each year. Within one week of becoming a member, we will send you a email containing enrollment information in our Entertainment Discount Program via TicketsAtWork. You will receive a email from Saturn Rewards the first day of the next month pertaining to your membership enrollment via Donor Dollars. We will send this info to you using the email address you used to become a member. You will receive your coffee mug and t-shirt within four weeks of membership enrollment.

I signed up for monthly giving. When will my gifts arrive?

As a member, your annual calendar will arrive December of each year. Within one week of becoming a member, we will send you a email containing enrollment information in our Entertainment Discount Program via TicketsAtWork. You will receive a email from Saturn Rewards the first day of the next month pertaining to your membership enrollment via Donor Dollars. We will send this info to you using the email address you used to become a member. The coffee mug and t-shirt is the only portion of your gift that is delayed in some cases. If you donate $10 monthly, they will be sent within four weeks of your 5th monthly donation. If you donate $20 monthly, they will be sent within four weeks of your 3rd monthly donation. If you donate $30 or $40 a month, they will be sent within four weeks of your 2nd monthly donation. If you donate $50 or more monthly, we will send it within four weeks of your 1st monthly donation.

Why hasn't my membership benefits arrived yet?

Most likely on its way. In the event it doesn't show up when it should, feel free to contact us by emailing us at support@pennsylvaniaparks.org.

My watch or t-shirt(s) arrived damaged. Who do I contact?

Oh no! We don't like to hear that. Send us a email at support@pennsylvaniaparks.org. Please include photos. A member support team member will be happy to assist you.

I have further questions. Who do I contact?

If you question wasn't answered here, simply send a email to support@pennsylvaniaparks.org. There, we will be happy to assist you.

 

TICKETS AT WORK

What is Tickets At Work?

Tickets At Work will become one of your favorite sites. It allows you to save big money on things you enjoy doing. Such as hotels, theme parks and attractions, movie tickets, concerts and shows, ski resorts, rental cars, gift cards and shopping deals. It helps you save up to 70%. Get a head of your neighbors with the power of Tickets At Work. Included with all memberships.

How do I create an account?

You will receive instructions via email within 7 days of becoming a member.

Are the tickets digital or mailed to me?

Some tickets are digital, some are physical and some you have the choice. You will know during the ordering process.

How do I order the tickets?

Order online by logging into your account or you can order over the phone by calling 1-800-331-6483. Customer service is available daily from 7am to 2am EST.

Who do I contact if I have an issue?

If you are having an issue, please call customer service at 1-800-331-6483. Customer service is available daily from 7am to 2am EST.

How long does it take to receive the ticket?

This depends. It depends on the type of product and the shipping method chosen. You will know when ordering how it will be delivered to you and how long it will take.

Does this benefit cost PPF anything?

Nothing. This is a free service for PPF and its members.

Can I cancel or return a ticket?

No. All sales are final. Therefore, you can't cancel or request a refund if you are unable to attend the event.

What payment methods are accepted?

All major credit cards including Visa, MasterCard, Discover and American Express. Travelers checks and personal checks not accepted. All funds are in USD.

 

DISCOUNTED MAGAZINES

How does this program work?

You can buy PPF merchandise on Saturn Rewards website using your Donor Dollars. At some point, we hope to add our own merch store here directly.

DISCOUNTED MERCH

How does this program work?

All members save up to 30% on all merchandise sold on our website.

My merchandise has not arrived yet. What do I do?

Check the tracking online. In the event its stuck somewhere or hasn't shipped yet, send us a email at support@saturnrewards.com. Be sure to include your order number, name, address and email address.

Who do I contact if I have any issues?

For any questions regarding Donor Dollars, please email support@saturnrewards.com.